Privacy Policy

In accordance with the General Data Protection Regulation (REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EEC) EC), the service provider collects and processes the personal data of the User / Client in a lawful, fair and transparent manner, and only those data that are necessary for the execution of the service agreed between the Service Provider and the User / Client.
For the sake of clarity and easier understanding of these Terms, “Service Provider” refers to Prijevodi.hr (Conexus doo), and “User / Client” refers to a visitor to the Service Provider’s website, a potential business associate of the Service Provider and any natural or legal person / Client – user of the Service Provider’s services.1. Types of personal data collected and processed.

1. Types of personal data collected and processed

“Personal data” refers to all information relating to a legal or natural person whose identity has been or may be established; User / Client whose identity can be established is a natural or legal person who can be directly or indirectly identified, in particular by means of identifiers such as name, surname, personal identification number, location data, OIB, network identifier or by one or more factors that make up an individual’s physical, psychological, genetic, mental, economic, cultural or social identity. Access to the services through the site does not require registration or creation of a user account through which personal data would be disclosed.
When establishing the first cooperation, the Service Provider will open an account for a natural or legal person for the purpose of easier access to documentation, ie original documents, translations, offers, invoices and all other documents necessary for cooperation, which contain personal data of natural or legal persons, solely for the purpose of achieving mutually agreed cooperation. However, if the User / Client wishes to contact the Service Provider or send an inquiry related to one of the services or other type of cooperation, the processing of the application or inquiry requires personal data and / or legally required data that must be made of each offer and / or invoice or any another document for achieving cooperation. In that case, it is necessary to send or otherwise reveal the name, surname, e-mail address, telephone number, OIB, and data or documents related to the type of service or cooperation (documents for translation or proofreading, ie for all those services that The service provider offers). If the User / Client chooses not to send or disclose this information, the Service Provider will not be able to respond to the inquiry or request of a natural or legal person.
Personal data are processed exclusively for the purposes of which the User / Client has been informed and are collected at the time of data collection. The processing manager is the person authorized to represent Conexus d.o.o. and the User / Client can send her all questions related to the processing of personal data at support@prijevodi.hr or by mail to Conexus d.o.o., Bujska 20, 51000 Rijeka, Croatia.

2. Use of personal data

Personal data is used exclusively for the execution of services that are within the scope of the Service Provider or for technical purposes in the administration of the website, user account of the User / Client, in communication with the User / Client and in the production of any statistics, offers, invoices, contracts, when processing the documentation submitted for translation or any other service of the Service Provider. Personal information will in no case be disclosed to third parties except with the express consent of the User / Client.
The service provider independently decides what information he will need to perform the service. In the event that the data is not provided, there is a possibility that the Service Provider will not be able to fulfill its obligations and establish a business relationship with the User / Client. The User / Client has the right at any time to request from the Service Provider access to his personal data, correction of his personal data or deletion of his data. Requests for access to data, correction or deletion of personal data can be sent by the User / Client via the contact form on the website of the Service Provider or to the address support@prijevodi.hr.
These requests may include a request to provide information on how the Service Provider processes the data, for what purpose, or the User / Client may request that the data be amended or updated if it is inaccurate or incomplete, and to delete the data. The service provider is obliged to process such a request as soon as possible, and no later than one month from receipt. This period may be extended to two months in the event of a heavy workload of the Service Provider, of which he must inform the User / Client as soon as possible.

3. Consent

When arranging a business relationship with the Service Provider, as well as when sending general inquiries, requests for offers or offers of services, the User / Client who is a natural or legal person gives consent to the Service Provider to process personal data necessary for processing requests. and surname, email address, OIB, address, ie all those data that are legally required in order to create a legally valid invoice / offer / contract, translation or any other service so that the Service Provider can submit the requested offer / invoice / contract for services or the like. In the case of delivery of any paper material, especially in the case of a translation certified by a court interpreter, which is submitted in the original, we also use the data on the postal address of the User / Client / recipient.
When requesting information about services, the User / Client who is a private or legal person gives consent to the Service Provider to use personal data to create an offer or order a translation or any other service for one or more documents that the User / Client submits either via email address, postal address , through any of the social media channels (Facebook, Instagram, LinkedIn, etc.) or similar portals. The User / Client agrees that we permanently store the submitted personal data in our system for the purpose of additional future informing the User / Client about new or changed services, offers or prices of the Service Provider. Also, by posting advertisements for vacancies advertised through digital channels via social networks, on the website of the Service Provider or on appropriate portals for posting vacancies, Users / Clients who are legal or natural persons who apply for vacancies, which include and resumes with personal data, sent by email, social media channels or through postal services who wish to cooperate with the Service Provider consent to the use of their personal data legally necessary for the conclusion of a cooperation agreement or provision of any service by the Service Provider. Such personal data is permanently stored in our system so that we can establish additional cooperation and contacts for future work.

4. Objection

In case of suspicion of misuse or denial of data, the User / Client has the right to send a complaint to the Service Provider by email: support@prijevodi.hr.

5. Deletion of personal data

The User / Client has the right to request the deletion of personal data from the Service Provider. Such a request can be sent via the contact form on the website of the Service Provider or to the address support@prijevodi.hr. The service provider is obliged to process this request as soon as possible, and no later than one month from receipt. This period may be extended to two months in the event of a heavy workload of the Service Provider, of which he must inform the User / Client as soon as possible. The Service Provider will immediately stop all remote processing and inform the User / Client about it. If the Service Provider is unable to fulfill its contractual obligations to the User / Client due to interruption of data processing, it will not bear any responsibility to the User / Client for non-fulfillment or possible damage caused by non-fulfillment, while the User / Client will be liable for all costs incurred. Service provider.
When the User / Client requests the deletion of any of his data, all collected data on the User / Client are immediately and permanently deleted.

7. Newsletter

By giving consent for the processing of personal data of the User / Client who is a legal or natural person in order to create an offer / invoice / contract for translation or any other service of the Service Provider, the User / Client gives consent and consent to send newsletters / newsletters / service notifications by email, news and changes in the prices of the Service Provider, special offers, new services, legal changes, congratulations, humanitarian actions, competitions and other activities of the Service Provider, as well as interesting articles, expert advice and other relevant content that we publish on our website via our own email Service Provider systems or by using other online systems for group mailing (Mailchimp). The Recipient / User / Client of the Newsletter / Newsletter / Notification of the Service Provider has the right to request deletion from the list of Recipients of the Newsletter / Newsletter / Notification Service Provider at any time using the unsubscribe link in any newsletter / newsletter / notice you receive from us (at the bottom of the page). or by sending a request to delete data to support@prijevodi.hr. To manage subscriptions and deliveries of newsletters / newsletters / notifications, Prijevodi.hr uses the Mailchimp platform, which in accordance with the contract with the Service Provider is the executor of processing and acts exclusively on our order and takes all necessary measures to protect personal data.
6. Automatic recording of information (non-personal information)
Each access to the Service Provider’s website automatically records some general information that is not considered personal data (user / client’s browser, number of visits, pages visited, average time of visits per page). The information collected in this way is important to the Service Provider as it is used to measure interest in the content of the site, to improve the content and the user experience. This information is not passed on to third parties.

8. “Cookies”

The Service Provider’s pages use so-called “cookies” – data that a web server sends to a browser, which it writes to a disk on a local computer. Cookies are small passive text files and are located in the browser’s memory when it is active, or in a special hard disk directory (Temporary Internet Folder) when the browser is turned off. Cookies are used to maintain status information as you navigate through different pages or return to a website. Cookies do not contain any personal information and cannot be used to run programs or transmit viruses to your computer. Cookies do not act maliciously on the system. They are not programs, nor plug-ins, nor spam. They do not spread viruses and they are not viruses. They do not read the data on your computer to pass it on to a third party. They are completely harmless, and without them some complex web applications cannot work.
The Provider’s pages are linked to the Google Analytics statistics system and require third-party cookies in the Google Analytics system to generate statistics. Data on how users use our site may be collected from time to time using other tools similar to Google Analytics. If you do not agree to their use, you can easily delete or disable cookies on your computer or mobile device using your browser settings. Since the purpose of cookies is to improve the user experience, be aware that by deleting or disabling cookies, you can also disable some functionality of the page or the appearance of the page in the browser.

9. Security

The service provider takes all available measures to ensure the security of personal data. The User’s / Client’s personal data is systematically protected from loss, destruction, forgery, manipulation and unauthorized access or unauthorized disclosure.